Refurbish (v): to brighten or freshen up – Merriam-Webster’s Online dictionary. In essence, when one refurbishes an item, and for purpose of discussion, a computer, you are actually getting an old item that has been subject to adjustments to give it the appearance that it’s new. When one purchases a refurbished computer, one also purchases a headache waiting to take place. So just why is purchasing a new computer a lot better than investing in a refurbished one? The list below shows the reasons why:
1) A new computer assures you that the parts are all new and have not been subject to any misuse or usage. Upon purchase, the computer has a seal of warranty along with a warranty card saying that all its parts are new and in good working condition. A refurbished computer, however, doesn’t have this guarantee and might even be an electric “Frankenstein”. Since a refurbished computer has logged minutes of use, wear and tear, or even damage may be hidden. When this happens, the computer is more prone to bogging down, or even losing information. On the other hand, a new computer removes any doubt as to its parts and ensures that it’s got the capability to operate as a new item should, without defects or hidden damage.
2) A brand new computer’s problems may easily be solved. At the point of purchase, a new computer comes with a tech support team system which refurbished computers do not have. Once your computer experiences a glitch, help is only one phone call away. And the issue is easily identifiable. Alternatively, a refurbished computer, with all of the various parts and cosmetic changes, aside from being more susceptible to breakdown, is more prone to hidden glitches (for instance viruses or system malfunctions) because of the previous use of the hardware. So each time a refurbished computer has a problem, there’s no 24 hour, 7 days a week help desk to request assistance. In the long run, one has to identify the problem through trial and error, and this not just increases cost but in addition inflates losses.
3) A whole new computer’s cost may be front loaded, but in the long run it could be much less expensive. The argument that it would be less expensive to purchase a refurbished computer than a new one is misleading. Firstly, though it’s more expensive to purchase a new unit, this cost is simply a one time expense at the start. Costs for maintenance and repair are practically nil as it is a new item. And this equals to productivity for the purchaser. However, a refurbished computer might have low front-end cost upon purchase, once the computer bogs down, the price of repair is magnified by the loss in productivity. Also, it is much more expensiveto maintain an on-call technician to diagnose an issue unlike a new one, the help desk can easily provide solutions.
So just why is a new computer a more cost effective investment? It is because of the warranties and the free of charge help desk. Though initially it’s more costly to purchase a brand new computer, the long term benefit far outweighs the cost of purchasing a refurbished computer.
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